Term and condition

Terms and Conditions


“Booking” means the period for which you have paid to stay at the Property.

“Management” means the owners or managers of the Property.

“Guests” means the persons who stays overnight in the property during the booking.

“Visitor” means a person who is invited by the guest to visit the property during the booking.


  • Payment of the deposit constitutes acceptance of these terms and conditions.


  • Check-in time is not before 2pm on the arrival date and check out time is not later than 11am on departure date.
  • Late departure is subject to prior arrangement and availability and extra charges will apply.
  • You must notify Management of expected arrival time and a mobile contact number at least 4 days before arrival.
  • Check-in/check-out and key collection/return procedure will be as follows unless special arrangements have been made prior to arrival. A member of the administration will hand over the key directly to the guest.


  • When using the online payment system, your Booking is split into two portions – the deposit and the remaining balance. You have to pay both portions (the full amount) in Euros upfront your arrival.
  • Balance of the rental amount has to be payed 30 days prior to occupancy.
  • The deposit has to be payed at the time when you reserve the property.
  • Our bank details if not set out below will be advised to you.


  • If you wish to vary or cancel your booking, please contact us immediately on +41442521111
  • Your deposit is non-refundable in the event of a cancellation.
  • If you have paid more than the deposit or paid in full and cancel your booking earlier than 30 days before your arrival you will be refunded everything above 50% of the total balance. If you cancel within 30 days prior to arrival nothing will be refunded.
  • Should you be eligible for a refund it will be made through your chosen payment method.
  • A variation of the booking which reduces the number of nights that you will stay at the property will be a treated as a cancellation of the booking in respect of those nights.
  • If Management is able to relet the Property for the period cancelled a further refund may be made less administration charges, commissions and expenses.
  • We have a minimum nights stay policy of 7 nights. No refund will be made for a variation to the extent that it breaches our minimum nights stay policy.


  • A bond payment is required at the same time as the outstanding balance of your booking. It will be credited to your designated payment method once our property has been inspected and deemed left in the same state to your arrival. We agree to ensure this occurs within 7 working days of your departure.
  • Any damages, loss or expenses incurred by management as a result of your breach of these terms & conditions will be charged against the bond. Examples of this include but are not limited to any breakage, damage or excess cleaning requirements, extra guests beyond those declared.


  • If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire, storm, damage, etc) then our management will inform you immediately and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any moneys paid will be refunded in full.


  • Parties and functions require prior approval at the time of booking and special conditions will apply including extra charges, guests remain responsible for persons attending, no disturbance of neighbours, no undue noise, silence when entering and leaving the premises, no behaviour likely to cause damage to property or offence or embarrassment to others, all noise to cease by 10pm.
  • Breach of this condition may result in immediate termination and eviction without refund and extra charges for security, cleaning, garbage removal, wear and tear, repairs etc.


  • We supply linen, pillows, blankets and towels which must be left where supplied in the bedrooms or bath room on departure. Beach towels are included.
  • Cleaning and linen change usually occurs weekly or more often upon request and at additional cost.

10. PETS

  • Pets are not allowed at the property


  • You must comply with all applicable Villa Colibri house rules and all instructions from management and the caretakers of the property concerning occupancy, property, health, safety and quiet enjoyment of the property and our neighbours.
  • You are responsible for damage, breakages, theft and loss of the property and any part of it during your stay. You must notify us of this immediately. Management may recover from you repair or replacement cost (at management’s discretion)
  • Only the guests nominated and agreed in the booking may stay in the property overnight. If any other guests stay extra charges may apply or the agreement may be terminated without refund.
  • The property must be left in a clean and tidy condition.
  • Should the cleaning fee be more than the usual cost for cleaning the property, you will be charged the additional costs over and above the normal cleaning fee which will be deducted from the security bond.
  • All furniture and furnishings must be left in the position they were in when you arrived
  • The property should be vacated on time and secured. All windows and doors are to be locked. All keys must be returned to Management or as otherwise directed.
  • You are responsible for the safekeeping and replacement of accommodation keys. Duplicate keys will be provided at an additional charge of EUR 3’000.
  • Smoking is not permitted in the villa or the apartments.


  • In the case of any problem or complaint, you must inform management at the earliest opportunity so management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the property during reasonable hours.
  • Any complaint, which cannot be resolved locally, must be notified in writing to management prior to departure from the Property.
  • Failure to follow this procedure this may hinder the ability of management to rectify the problem or complaint and reduce or extinguish any claim you may have.

We recommend all guests purchase travel insurance since management are not responsible for any

injuries, illness or accidents that may occur whilst staying at our property.


  • The author assumes no responsibility for the correctness, accuracy, timeliness, reliability and completeness of the information.
  • All offers are not binding. The author expressly reserves the right to change parts of or the entire offer without prior notice, add to, delete or the publication temporarily or permanently.
  • The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.

Limitation of liability for external links

  • Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognisable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.


  • The content and works published on this website are governed by the copyright laws of Switzerland. Any duplication, processing, distribution or any form of utilisation beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Data protection

  • A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data are collected, this only occurs – to the extent possible – with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place.
  • We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.
    The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.